Terms & Conditions
Version 1.0, in force from 18 September 2026. These terms govern your use of JobLotClearanceStock.com and every sale agreed through it.
The site is operated by Retail ABC Ltd, a company registered in England and Wales with company number 08568864, whose head office and invoice address is Prosperfi, Colony Flint Glass Works, 64 Jersey Street, Ancoats Urban Village, Manchester M4 6JW, United Kingdom ("we", "us", "our", "the platform").
By registering an account, listing stock, asking a question, making or accepting an offer, or buying, you accept these terms and confirm you have authority to accept them for the business you represent. If you do not accept them, do not use the site.
The important points before you buy or sell
1. Trade only — no consumer sales
1.1 The platform is for businesses only. By registering you confirm you are acting wholly in the course of a business, trade, craft or profession and not as a consumer.
1.2 Because every sale is business-to-business, consumer protection law, including the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, does not apply. There is no right to cancel, change your mind or return goods.
1.3 We may ask for evidence of trading status at any time — company number, VAT number, trading history or website — and may suspend or refuse an account if we are not satisfied.
1.4 You are responsible for your own tax position, including VAT accounting, import and export obligations and any licences your trade requires.
2. Our role as a marketplace
2.1 We provide an online venue that introduces sellers of clearance, surplus, liquidation and end-of-line stock to trade buyers. We handle listing, communication, payment collection and sales administration.
2.2 We are not the seller, the owner, the agent for delivery, an auctioneer in respect of your goods, nor the merchant of record for the goods themselves. Title to the goods never passes to us. The contract for the goods is formed between the buyer and the seller.
2.3 Any issue with the goods — condition, quantity, shortfall, damage, delay or collection — is in the first instance a matter between buyer and seller. Our resolution service, described in section 13, is a service we provide to help settle such matters, not an assumption of liability for the goods.
2.4 We do not inspect, test, photograph, store, handle or verify stock unless we say otherwise in writing for a specific lot.
2.5 We may promote, feature, re-order, re-categorise or decline any listing, and may market listings and sold data on the site, in emails, in app notifications and through third-party channels.
3. Accounts, companies and users
3.1 The contracting party is the company on the account. Individual users are added to a company account and act for that company. Anything done through your account binds that company.
3.2 You must give accurate registration details and keep them up to date, including a genuine trading address and contact details.
3.3 You are responsible for keeping sign-in details secure and for everything done through your account, whether or not you authorised it. Tell us immediately if you think your account has been misused.
3.4 One business, one account. Additional or duplicate accounts used to evade limits, fees, moderation or a suspension may be closed and any balance forfeited under section 12.
3.5 You must be at least 18 and have authority to bind your company.
4. Listings and seller warranties
4.1 The seller is solely responsible for the content and accuracy of a listing: title, description, condition, quantity, unit type, pallet counts, RRP or cost values, VAT status, delivery terms, defects, images, manifests and location.
4.2 By listing, the seller warrants that it owns the goods or has full authority to sell them, that the goods are free from third-party claims, liens and retention of title, that they are genuine and lawfully saleable in the United Kingdom, and that the listing is accurate and not misleading.
4.3 Manifests and spreadsheets uploaded by a seller are the seller's own information. The automatic breakdown of a manifest — including any grouping, category or value totals produced automatically from the file — is an aid to reading the file only. It is not checked, guaranteed or warranted by us, and buyers must satisfy themselves from the underlying file.
4.4 Once stock is listed it cannot be deleted by the seller. A seller may end a listing; ended, sold and expired listings remain visible in the archive with their relevant pricing and sale information. Only we can remove a listing from the site, or the seller or another user may purchase our paid removal service under section 17.
4.5 We may edit, hide, end, unpublish or remove any listing, and may correct obvious errors, without liability.
4.6 A listing does not guarantee exposure, enquiries or a sale.
5. Sold as seen — no warranties
5.1 All stock is sold as seen, where is, with all faults. No warranty, condition, term or representation as to description, quality, quantity, completeness, working order, shelf life, packaging, labelling, compliance or fitness for any purpose is given by us, and all such terms implied by statute or common law are excluded to the fullest extent permitted by law.
5.2 Buyers are responsible for their own due diligence before buying: reading the description and manifest, asking questions through the listing, and arranging a viewing where the seller allows one.
5.3 Quantities, weights, pallet counts and retail values are estimates unless expressly stated to be exact. Small variances are to be expected in clearance stock.
5.4 Images may be representative of the lot rather than of every item within it.
5.5 It is the buyer's responsibility to ensure any goods it resells comply with the law, including safety, labelling, age-restriction and intellectual property requirements.
6. Buy now purchases
6.1 Pressing buy and completing card payment creates a binding order for the stock at the price shown plus buyer fees, VAT where applicable and any delivery charge.
6.2 Where a payment window is given, the order must be paid within it. Unpaid orders may be cancelled, the stock re-listed and the account restricted.
6.3 Stock is allocated on payment, not on intention to buy. Where two buyers act at the same time, the first completed payment takes the stock.
7. Countdown Deals
7.1 Countdown Deals are fixed-price sales at a price that reduces automatically over time. There is no bidding and no competitive bid process. The buyer chooses when the current price is acceptable and buys at that price.
7.2 The price reduces at the published rate while a deal is running and holds without reducing between 10pm and 10am UK time. Purchases can still be made during that overnight hold.
7.3 The price displayed is the price at that moment only. It is not reserved or held for you, and it may fall further or the lot may sell before you complete payment.
7.4 Where a protected minimum price applies, the price will not fall below it. Where no minimum applies, this is stated on the deal and the price can fall to the published floor.
7.5 When more than one buyer wants the same lot, buyers take turns in the order they acted. The buyer whose turn it is has a short fixed period, shown on screen, to complete payment at the price they saw. If that period expires the turn is lost and passes to the next buyer in the queue. A single retry may be offered where a card is declined. Time lost to unsuccessful turns does not stop the price continuing for everyone else once the queue clears.
7.6 Estimated times to reach a target price, alerts and reminders are provided as a convenience, are estimates only, may be affected by the overnight hold, and are not guaranteed to be delivered or to be accurate. Missing or late alerts do not entitle you to buy at any earlier price.
7.7 We may pause, reschedule, extend, correct or cancel a deal where there is an error, a technical fault, a suspected abuse or a seller withdrawal, and may reverse a purchase made at a manifestly incorrect price.
8. Offers, accepted offers and resale offers
8.1 Every listing accepts offers. An offer is a serious proposal to buy at the stated amount. Once a seller accepts an offer, the buyer is bound to buy at that amount plus buyer fees.
8.2 On acceptance, the listing price is updated to the agreed amount, an order is created and a payment request is sent to the buyer. Payment must be made within the window shown.
8.3 Repeatedly making offers you do not intend to honour is a breach of these terms and may result in restriction or closure of the account.
8.4 Where stock has already sold, another business may submit an offer to the buyer who bought it. If that buyer accepts, a payment request is issued to the offeror and expires two days after acceptance if unpaid, after which a fresh offer must be submitted. Resale sales are subject to our fees in the same way as any other sale.
9. Fees and charges
9.1 Seller fees. Sellers pay commission of 5% of the sale price plus a payment transfer fee of 1% of the sale price. These are deducted before any money is paid out.
9.2 Buyer fees. Buyers pay a buyer fee of 5% of the purchase price plus payment processing fees of 1.6% and 50p per transaction. Fees are shown before payment is taken.
9.3 VAT is charged on our fees at the prevailing rate where applicable. VAT on the goods themselves is a matter between buyer and seller and depends on the VAT status shown on the listing.
9.4 All fees are earned when the sale is agreed and are non-refundable in all circumstances, including where an order is cancelled after payment, where a full or partial refund is agreed between the parties, and where we decide a dispute in the buyer's favour.
9.5 We may agree different commission rates or fee arrangements with individual sellers. We may change site-wide fees by publishing the new fees on the site; the fees that apply to a sale are those shown at the time the sale is agreed.
9.6 Membership fees, paid privacy services and any other chargeable service are additional to the above.
9.7 Where any sum due to us is unpaid we may set it off against money we hold for you, charge interest at 4% above the Bank of England base rate, and recover our costs of collection.
10. Payment and ownership of funds
10.1 All payments for stock, fees, memberships and paid services must be made through the site using the payment methods provided. Payment outside the platform is prohibited under section 14.
10.2 Buyer payments are collected by us. We receive and hold those funds in our own name as part of the sales administration service. Until an order is cleared under clause 10.4, the seller has no entitlement to the money and no interest in it, and we are not a trustee of it. No interest is payable to any party on money we hold.
10.3 Title to the goods passes from seller to buyer in accordance with the seller's terms and, in the absence of anything else, on the later of full payment and collection. Risk passes on collection or on the start of transport arranged by or for the buyer.
10.4 An order is cleared when any one of the following happens: the buyer confirms the stock is as expected; the seller asks for release and the buyer neither confirms nor declines within three days; or we settle a dispute and determine what is payable.
10.5 We deduct our fees, any agreed refund and any other sums due to us before calculating the seller's net amount.
10.6 We may withhold, delay or reverse a payment or payout where there is a dispute, a suspected fraud, a chargeback, a breach of these terms, a legal requirement, or a sum owing to us.
10.7 Chargebacks and payment reversals are the responsibility of the party whose transaction they relate to, and we may recover from that party the amount reversed plus our costs.
11. Claiming seller money and forfeiture after 30 days
11.1 We do not pay sellers automatically. Once an order is cleared, the seller must claim the net amount through the site. A claim window of 30 days from clearance applies unless a longer period is shown on the order.
11.2 Payout details are collected only when money becomes payable, through our payment provider's own onboarding. Once provided they are stored against the company account and do not need to be given again. We hold only confirmation that payout details are in place, not the bank details themselves.
11.3 A seller cannot claim money until valid payout details are in place. It is the seller's responsibility to complete that step within the claim window.
11.4 We send one reminder before the claim window closes. We are not obliged to chase, trace or repeatedly contact a seller about unclaimed money.
11.5 If the net amount is not claimed before the claim window closes, it is forfeited. Beneficial and legal ownership of that money passes absolutely to us, the seller's entitlement is extinguished, the order is closed and we have no further liability to the seller in respect of it. This is a commercial allocation of risk that the seller accepts in return for the service and the fee structure set out in these terms.
11.6 Forfeiture does not affect the buyer's purchase or the buyer's rights.
12. Non-payment, collection and storage
12.1 Buyers must pay within the payment window shown. Late or failed payment may result in cancellation of the order, loss of the lot, restriction of the account and liability for our fees on the cancelled sale.
12.2 Collection or delivery must be arranged promptly and in any event within any period stated on the listing. Unless the listing says otherwise, collection is at the buyer's cost and risk, and loading is not guaranteed.
12.3 Where the buyer fails to collect, the seller may charge reasonable storage, and after a reasonable period and notice may dispose of or re-sell the goods. Neither we nor the seller is liable to refund the purchase price in that event, and our fees remain payable.
12.4 Buyers must comply with the seller's site rules, health and safety requirements and access times. Exact addresses are released only for a paid order.
13. Problems, resolution and our final decision
13.1 After payment, buyer and seller communicate through the order workspace on the site. Keep all communication about an order there.
13.2 Where a seller asks for release of funds, the buyer has three days to confirm or to decline with a reason. If the buyer does nothing, funds clear automatically. If the buyer declines, the matter goes to the resolution centre.
13.3 In the resolution centre the parties may propose and accept a full or partial refund or another commercial outcome. Agreed outcomes are binding on both parties.
13.4 If the parties cannot agree, either may escalate to us. We will review the listing, the manifest, the messages and any evidence submitted and decide the outcome, which may include releasing funds in full, a partial refund, a full refund or another allocation. Our decision is final and binding on both parties as an expert determination and not as an arbitration.
13.5 Claims must be raised promptly and, unless we agree otherwise, within three days of collection or delivery. Claims raised after funds have cleared may be refused.
13.6 Our fees are not refunded in any outcome, and any refund is made net of them.
13.7 Deliberately false claims, fabricated evidence, or damaging or disposing of goods before a claim is decided are serious breaches of these terms.
14. Non-circumvention and confidentiality
14.1 You must not use the platform to make contact and then deal off-platform. This includes completing, part-completing, negotiating or invoicing a sale outside the site with any party you found through the site, for twelve months after the introduction.
14.2 You must not publish or send contact details, addresses, business names, telephone numbers, email addresses, website addresses, social handles, invoices or payment details through listings, questions, answers, messages, manifests or images, other than where the site expressly provides for it.
14.3 We screen and moderate content for attempted circumvention and may block, hide or remove it. Where content is blocked and you believe it is legitimate, you may ask for a review; we may approve or decline it at our discretion.
14.4 Where we reasonably conclude that a sale has been taken off-platform, we may charge the commission and fees that would have been payable, restrict or close the accounts involved, and forfeit any money we hold for the party in breach.
14.5 Seller identities, buyer identities, pricing information, manifests and other non-public information obtained through the platform are confidential and must be used only to transact through the platform.
15. Questions, answers, messages and your content
15.1 Questions and answers on a listing are public. Sign-in is required to ask. Keep them about the stock.
15.2 Content must not be abusive, misleading, defamatory, unlawful, promotional, or an attempt to circumvent the platform. We may edit, label, hide, delete or refuse any question, answer, message, image or manifest, and may moderate before or after publication. Where content is blocked you may ask for a review.
15.3 You grant us a worldwide, royalty-free, sub-licensable licence to host, reproduce, adapt, display, distribute and promote the content you submit, including listing images and text, for the purposes of operating and promoting the platform. This licence survives the ending of your account and the sale or removal of a listing.
15.4 You warrant that you own or have the right to grant that licence and that your content does not infringe anyone's rights.
15.5 Notifications, emails, push messages and alerts are provided as a convenience. We do not guarantee delivery or timing, and a failure to deliver one does not give rise to a claim.
16. Memberships and subscriptions
16.1 Paid seller and buyer memberships are billed monthly in advance and renew automatically until cancelled. Access to membership benefits ends when the membership ends.
16.2 Cancellation requires three months' notice, given to us through the site. You remain liable for the monthly fee during the notice period and keep the benefits until it expires. We may in our discretion agree a shorter notice period or an immediate end.
16.3 We may pause a membership at your request where we agree to do so; billing and benefits stop for the paused period. Memberships already on notice cannot be paused.
16.4 Free trials, discounts and promotional periods are at our discretion, apply only as stated, cannot be combined unless we say so, and may be withdrawn for misuse.
16.5 Membership fees are non-refundable, including for part months and unused periods.
16.6 We may change membership prices and benefits on one month's notice.
17. Paid privacy and removal services
17.1 Any signed-in user may pay to hide the price on a sold listing or to have a sold listing removed from the public site, at the fees shown at the time of the request.
17.2 These services are applied after payment and are non-refundable once applied.
17.3 Removal applies to the public pages of this site. We cannot remove copies held by search engines, archives or third parties, and we keep our own records of the transaction for legal, tax and accounting purposes.
18. Locations, addresses and data
18.1 Sellers must provide the genuine address at which the stock is held. Buyers see only the town or city and an approximate area until an order is paid.
18.2 Distance, radius and nearest-first results are approximate and provided for guidance only.
18.3 We process personal data in accordance with our privacy notice and applicable data protection law. Where you receive another party's personal data through the platform, you must use it only for the transaction, keep it secure, and comply with data protection law as an independent controller.
18.4 Marketing messages are opt-in and can be switched off at any time. Transactional and deal notifications relating to stock you follow, orders you are party to and your account are part of the service and may continue after marketing is switched off.
19. Prohibited stock and conduct
19.1 You must not list or sell counterfeit, replica or infringing goods, stolen goods, recalled or unsafe goods, goods without required safety marking or documentation, expired or tampered food or medicines, weapons, drugs, or anything whose sale is restricted or unlawful in the United Kingdom without the required licence.
19.2 You must not manipulate prices, place or solicit offers to inflate or depress prices, buy your own stock, use multiple accounts, scrape or bulk-copy the site, interfere with its operation, or use automated tools to gain an advantage in Countdown Deals.
19.3 You must not misuse the resolution process, the appeals process or the notification system.
19.4 Breach of this section may result in immediate suspension or closure, forfeiture of money we hold for you, reporting to the authorities and liability for our losses.
20. Availability of the site
20.1 We aim to keep the site available but do not guarantee uninterrupted access. We may suspend, withdraw or change the site, any feature or any listing at any time, including for maintenance.
20.2 We are not liable for any loss caused by downtime, latency, a failed page load, a failed payment, a delayed notification or an interrupted Countdown Deal, including any lost opportunity to buy at a particular price.
20.3 Prices, availability, timers and quantities are subject to change and to correction of errors.
21. Liability
21.1 Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be excluded.
21.2 Subject to clause 21.1, we are not liable to you for loss of profit, loss of business, loss of revenue, loss of anticipated savings, loss of goodwill, wasted expenditure, loss or corruption of data, or any indirect or consequential loss, however arising.
21.3 Subject to clause 21.1, our total liability to you in connection with any transaction is limited to the fees we actually received from you on that transaction, and our total aggregate liability to you in any twelve-month period is limited to the total fees we received from you in that period.
21.4 We are not liable for the acts or omissions of any buyer or seller, for the condition, quantity, legality or delivery of any goods, or for any agreement you reach outside the platform.
21.5 Each party excludes all implied warranties to the extent permitted by law. These limits apply whether the claim is in contract, tort, breach of statutory duty or otherwise.
21.6 You indemnify us against all claims, losses, fines, damages and costs, including reasonable legal costs, arising from your listings, your goods, your use of the site, your content, your breach of these terms and any claim brought by the other party to your transaction or by a third party in connection with it.
21.7 Neither party is liable for a failure caused by an event outside its reasonable control.
22. Suspension, termination and our other rights
22.1 We may restrict, suspend or close an account, cancel an order, remove content or withdraw access at any time where we reasonably believe these terms have been breached, where there is a risk of fraud, chargeback or legal exposure, or where we are required to do so.
22.2 Closing an account does not cancel any order already agreed, any fee already payable, any notice period on a membership, or any obligation under sections 11, 14, 21 and 23.
22.3 You may close your account by contacting us, subject to completing any open orders and giving any notice required on a membership.
22.4 We may assign or transfer our rights under these terms, including to a group company or on a sale of the business. You may not assign yours without our written consent. We may make the platform, its listings and its data available to connected platforms and marketplaces we operate.
23. Disputes with us — arbitration
23.1 Disputes between buyer and seller about stock are decided under section 13. That process must be used and exhausted first.
23.2 Any remaining dispute, and any dispute between you and us arising out of or in connection with these terms or your use of the platform, is to be referred to and finally resolved by arbitration in England, seated in Manchester, conducted in English by a single arbitrator under the Arbitration Act 1996. The arbitrator is appointed by agreement or, failing agreement within 14 days, by the President of the Chartered Institute of Arbitrators or an equivalent body on the application of either party.
23.3 The arbitrator's award is final and binding and may be enforced in any court of competent jurisdiction. Both parties waive any right to have such a dispute heard by a court or before a jury, and waive any right to bring or join a class, collective or representative claim.
23.4 Where the dispute relates to stock listed, bought or sold through the platform, the party commencing the arbitration must pay all of the arbitration fees and costs, including the arbitrator's fees, the institution's fees, the costs of the proceedings and the other parties' reasonable legal costs, and must pay or secure them in advance. The arbitrator may not reallocate those fees and costs to another party.
23.5 Nothing in this section prevents either party from applying to a court for injunctive relief, or prevents us from bringing proceedings to recover sums due to us.
23.6 These terms and any dispute under them are governed by the law of England and Wales.
24. General
24.1 These terms, together with the fee information, notices and policies published on the site, are the entire agreement between us and replace any earlier understanding. You confirm you have not relied on any statement not set out in them.
24.2 We may change these terms by publishing an updated version on this page. The version in force at the time of a sale applies to that sale. Where changes are material we will tell you and may ask you to accept the new version before continuing to use the site.
24.3 We record who accepted which version of these terms and when, and that record is evidence of acceptance.
24.4 If any provision is found unenforceable, the rest continues in force and the provision applies with the minimum modification necessary to make it enforceable.
24.5 A delay in enforcing these terms is not a waiver. No third party has rights under these terms under the Contracts (Rights of Third Parties) Act 1999.
24.6 Notices to us should be sent to Retail ABC Ltd, Prosperfi, Colony Flint Glass Works, 64 Jersey Street, Ancoats Urban Village, Manchester M4 6JW, or through the contact details on the site. Notices to you are sent to the email address on your account and are treated as received the day they are sent.